About Us / Our Philosophy

To compliment our local ownership Absolute Travel is a member or TravelSavers Canada, one of North Americas largest group of independent Travel agencies. TravelSavers is a consortium of successful, independently owned and operated travel management companies worldwide, which allows us to maximize our purchasing power and have the ability to pass the cost savings on to our valued clients. It also provides us a broad base to international services, automation expertise and business acumen second to none in today's travel industry.

Elayne Pink has been in the travel industry for the past 25 years and has direct experience in all aspects of the travel industry. Elayne has worked in both large multi-branch and family owned/operated agencies and has acted as corporate agent, leisure travel agent and manager for nine branch agencies. Elayne is the main contact for our clients ensuring that all their travel needs are met and exceeded.

Fred Mack operated a wholesale travel business for 15 years, obtaining large wholesale contracts with Continental Airlines, Avis Car rentals and numerous condominium complexes around the world. Fred's experience in obtaining net rates helps Absolute Travel secure the best available pricing for clients. With a 15-year background with large financial institutions and as a small business owner, Fred values and provides detailed monthly reporting.

Elayne and Fred's skills are complimented by Shelley Campbell who became an employee after Absolute Travel merged with long time Halifax Travel Agency - Concord Travel in August 2009. Shelley has over 17 - years experience in providing her clients with exceptional service. Shelley specializes in Asian Travel and has experienced the Incan Trail Trek. In August of 2016 Brianne (Sparrow) Wells joined our team of specialists after 13 yrears with Sears Travel, Brianne has travelled extensivley and is a Disney World and cruise specialist.

This creates a team of highly trained travel specialists who collectively have 60 years' experience in providing prompt professional services. We are constantly updating our knowledge and keeping current in the fast changing world of the traveler.

At Absolute Travel, we guarantee our travel management services to be responsive, timely, accurate and cost effective for all your travel needs and requirements.

Philosophy

At Absolute Travel, Our primary goal is to provide complete customer satisfaction.

We firmly adhere to the concept that we are in the personal travel management and service business and our current client relationships can attest to this fact.

Absolute Travel fits perfectly into your travel plans by implementing the following business philosophies:

  • Commitment to quality service and products;
  • Unsurpassed automation systems to better control and reduce your overall travel costs;
  • Ongoing commitment to quality and excellence, which translates into travel management personnel who are experienced and are genuinely dedicated to meeting the needs of its customers;
  • Total quality service program, ensuring every reservation, every ticket and every itinerary is checked and double-checked before you receive it;
  • Dedicated to meet and exceed your expectations for service quality;
  • Locally owned and operated, enabling us to control the quality of our products and services.